Ecommerce Know-How: The Free Shipping Equation

In 2009, every major carrier in the United States will be raising shipping rates. Profit conscience online shopkeepers, therefore, should take pause and reevaluate whether or not offering “free shipping” is really a good idea. There is, of course, really no such thing as free shipping. The United States Postal Service (USPS), FedEx, and the…

Improving Visibility: Succeeding with SEO

Guest author Michelle Wicmandy for ESX, Inc. interviews three top SEO’s to get their thoughts on improving visibility and succeeding with search engine optimization. Rand Fishkin of SEOmoz, Aaron Kahlow of the Online Marketing Summit and John Alexander of Search Engine Academy share their insights on sensible solutions, building a foundation, overcoming obstacles and much…

Ecommerce Know-How: Information Architecture

Taking lessons from two marketing disciplines, online retailers and their web designers can build a well structured Internet store organized into themes or categories that will make it easy for shoppers and search engines alike to find important information and product pages. In this Ecommerce Know-How, I will briefly define search engine optimization (SEO) and…

Windows 7 Should be a Fixta Free For All

Jason Perlow: Face it: Windows 7 is Windows Vista Service Release 2. And since Windows 7 is essentially a performance and usability fix for a defective product, a Windows 7 upgrade should be free to anyone who was conned into buying Vista. http://ct.zdnet.com/clicks?t=73438941-35d5bfe90abb2eb72e53be6f094c2664-bf&brand=ZDNET&s=5

PeC Review: Boldchat

Boldchat provides online communication software that allows Internet retailers to actively engage customers and potentially increase both conversions and profits. For the unfamiliar, live chat is the concept of having operators (real people) actively chatting with customers who are navigating a merchant’s website. Good operators, communication and products are all key factors to developing a…