CEO fixes unbroken social network
Here’s your scenario: You’re the CEO of an immensely popular social network with 175 million registered users, or just shy of the population of Brazil. Your users are passionate and tend to protest over the slightest changes. Just recently they got really mad about a terms of service change—so mad it was on the evening news and you had to change them back.
Despite those numbers, despite rabid user loyalty, you’re losing money, so much money you got delisted from Forbes’ Masters of the Universe Billionaires list. At the same time another social network, much smaller than yours with less functionality and more questionable future, is gaining a lot of buzz and membership.
http://www.webpronews.com/topnews/2009/03/19/shocker-facebookers-not-happy-with-redesign